Dearborn Heights Library

Patron Services

Dearborn Heights Library strives to offer a wide variety of services to its community. Please read about some of them in the tabs below.

Free Home Delivery & Pick-Up

In order to further enhance our services, we are offering home delivery of materials to Dearborn Heights residents through our Home Delivery program.

To participate:

1) Click to go directly to our online card catalog, or call our libraries during operating hours with the information of what you would like to put on hold. Our staff will then pull the material or request it from another library.

Caroline Kennedy Library

Circulation Desk: 313-791-3800

John F. Kennedy, Jr. Library

Circulation Desk: 313-791-6050

2) When you receive notice via text, e-mail, or phone that your material has arrived, call us to let us know what day is good for drop-off. We are currently delivering on Tuesday, Wednesday, and Friday from 10:00 am to 3:00 pm.

3) Staff will then check out the items to your Library Card and prepare them for delivery on the day specified.

4) We also will do pickup of library materials (no donations at this time). You can call and request pickup during the time slots listed above.

If you choose to participate in Home Delivery, please note:

1) Patrons are responsible for any items damaged due to weather or theft as always, so be responsible and bag them where possible.

2) Be alert for items you request via drop off.

3) You must be a Dearborn Heights resident.

4) Limit is 20 items. Staff reserves the right to refuse delivery if conditions prohibit safe drop off or pick up. We will call if delivery has been cancelled or postponed.

Materials from our Library of Things, such as Hotspots and Power Banks, are not eligible for home delivery.

Document Services

We provide a variety of essential document and print services. Avoid the line at FedEx or UPS and visit your public library the next time you need to print or fax a few pages!

Printing 🖨️

Printing is available from all library desktop computers via our Print Release Software, SAM.

Want to print directly from your phone or laptop? 📱 💻 Log in using your library card (or Guest Pass) number and PIN. (You can also type dhlibrary.org/print into your web browser to get started.)

Once signed in, select your images or documents and upload them. Then, simply head to the Print Release Station at either branch. You can even upload your documents from home!

Want to email it to us instead? Send to either dhreference@gmail.com (for Caroline Kennedy pickup) or jfkreference@gmail.com (for JFK, Jr. pickup). Remember to specify how many copies you need and whether you want it printed in black and white or color.

Any way you choose to print, we're offering 10 free pages of printing per day. (Pages are charged by side printed on, not per sheet used.) Over 10 pages? The printing costs are $0.10 per page for black and white; and $0.50 per page for color (per side).

To add funds, visit the Circulation Desk with your Library Card or Guest Pass prior to visiting the Print Release Station.

We can accept CASH or CHECK only.

Faxing 📠

The library offers both outgoing and incoming fax service to our patrons for a nominal fee. Inquire with Circulation Desk staff for details.

Pricing for outgoing faxes:

First five pages are free each day. $0.50 per page after.

We do not send international faxes.

Pricing for incoming faxes:

10 free pages and then $0.10 per page

Scanning 📑

Caroline Kennedy Library offers a free, self-serve option for scanning documents: From our public copy machine, scan to a flash drive or email address. (You may need to ask at the Reference Desk for the public copier to be unlocked first.)

John F. Kennedy, Jr. Library offers free scanning to either your own USB drive or an email address at their Circulation Desk.

Flash drives are available to borrow or purchase ($3 per 16GB USB drive) at the Circulation and Reference desks.

Notary Services 📄

Notary services are available at the John F. Kennedy Jr. Library. A duly appointed and impartial Notary Public may take acknowledgments, administer oaths or affirmations, and witness or attest to a signature. Notary services are provided free of charge.

You must have valid driver's license, State ID, or passport.

Under no circumstance will the Notary Public be able to provide legal advice.

Please call ahead for services at 313-791-6050.

Notary Service is by pre-scheduled appointment only.

"The most common function of the notary is to prevent fraud by attesting to the identity of a person signing a document. Notarization on a document certifies that the person whose signature is entered on the document personally appeared before the notary, established his or her identity, and personally signed the document in the presence of the notary."

Source: What is a Notary Public

Connectivity Services

Broadband internet access is an essential utility in today's world. We want to help get you connected.

Wireless Internet

Dearborn Heights Library offers wireless internet access to all library users free of charge. Access is available inside all public areas of the libraries.

Wireless internet access requires a password to log in, which can be obtained from the Circulation or Reference desks during regular operating hours.

In using our wireless network, you agree to our Internet Use Policy.

Hotspots

Are you a Dearborn Heights or Dearborn resident? Check out a mobile hotspot from the Dearborn Heights Library to stay connected wherever you go.

Our hotspots use T-Mobile's cellular network to provide on-the-go high speed Wi-Fi internet access for up to 10 of your devices at once. For more information, talk to a member of our Circulation Desk staff on your next visit to the library.

Power Banks

Are you a Dearborn Heights or Dearborn resident? Check out a mobile power bank from the Dearborn Heights Library to stay powered up wherever you go.

Our power banks are portable little batteries capable of charging up a modern iPhone or Android phone a little more than four times before being depleting. They're perfect for day trips where you need to stay charged up while on the go, and they're extra perfect for when the power goes out. Stay in contact with loved ones and take some power home with you to stay charged up while the power lines get fixed. And yes, a power bank can be checked out at the same time as one of our mobile hotspots! For more information, talk to a member of our Circulation Desk staff on your next visit to the library.

Desktop Computers

The library is proud to serve the public with modern computers featuring solid state drives for fast performance and the latest Windows 11 operating system. Each PC has a wealth of tools and utilities installed, starting with Firefox and Chrome, and for multi-lingual support, Chrome in Iraqi Arabic. Use your library card to start a session, or ask the Circulation or Reference desks for a free Guest Pass. Our policy is to serve up to ten free pages of printing per day per person, whether you use your Library Card or a daily Guest Pass to get logged on.

Laptop Computers (Caroline Kennedy Library only)

Are you using a study room but also need a PC? We have modern Surface laptops with ARM processors for use exclusively within the library. Use your Library Card or State ID to borrow one, and enjoy computing from wherever you feel most at home within the library. Videoconferencing apps are installed, including Zoom and Microsoft Teams for use with the built-in webcam for when you need to meet virtually from within the library.

Disability Station

For those with vision impairment or related disabilities, we have a carefully set up workstation with its own desk space (wheelchair accessible) to better serve you. Those with vision impairment will benefit from a large 32" screen, with a desktop environment featuring large default elements and high contrast.

Tech Time

A digital world means many wonderful innovations for modern life, but it can also present new and substantial hurdles to communicating and getting things done. We want to help you.

Do you need help exploring eBooks, navigating apps, or perhaps learning your way around a new device? Join us for one-on-one technology assistance. To schedule a Tech Time appointment, please call (313) 791-3813 for Caroline Kennedy Library or call (313) 791-6050 for John F. Kennedy, Jr. Library. Please note that the instructor’s proficiency will vary by device or topic.

Spaces & Study Rooms

Dearborn Heights Library is dedicated to fostering a healthy sense of community. Offering the public a safe, accessible space to read, study, and enjoy themselves is key to meeting that goal. Please note that only Caroline Kennedy Library has study and conference rooms.

John F. Kennedy, Jr. Library

At the John F. Kennedy, Jr. branch, we're proud to serve the public with an open and shared set of spaces to read, study, do work, and relax. Enjoy yourself by doing a puzzle, reading by the fireplace, working at one of our desks, or perusing our vibrant children's, teen, and adult reading sections.

Caroline Kennedy Library

Caroline Kennedy Library is dedicated to fostering a healthy sense of community. Our study and conference rooms are one important facet towards meeting this goal. Included here is information on how you can reserve a room and what is expected of patrons who use our facilities.

All rooms are reserved on a first come, first served basis.

Program Rooms &

Group Study Rooms

Program rooms are intended for use by Dearborn Heights residents and to be used for City programs and meetings hosted by the library. Business and civic meetings are also welcome. Please ask our Reference Staff for more information, or call the Reference Desk at (313) 971-3813.

Group Study Rooms are intended for individual or for small groups to study or meet.

Reservation & Availability

Rooms are reserved on a first come, first served basis. Group Study Rooms are reserved at the Circulation Desk. Program Rooms are reserved at

the Reference Desk. The rooms are available during regular service

hours:

Monday—Thursday: 10:00 am—9:00 pm

Friday—Saturday: 10:00 am - 5:00 pm

Program Room reservations must be made by an officer of the organization and they may be asked to show proof of residency or non-profit status.

Two reservations per month is the maximum for all rooms. There is a three month maximum advance booking. There is a four hour time limit. When school is in session, students in K-12 will be limited to a one hour time block for a Group Study Room reservation during the busiest times (3:30-6:00 pm, Monday-Thursday and 12:30-3:00 pm, Friday.)

Fees (Program Rooms)

City residents using the room for a civic purpose (e.g. Home Owners Association, Union, Sorority): Free

City businesses needing a meeting room: $35/hour

All other groups: $50/hour

All fees are due one week before the meeting date and time. Unless a catastrophe prohibits use of the room, the fee will not be refunded.

Available Rooms

There are six rooms available for reservation.

Adult Program Room: Can seat 80 or be split into two rooms of 50 (room A) and 30 (room B). Food and drink are allowed.

Group Study Rooms (4): Two can seat 6 and two can seat 3. No excessive noise.

Youth Program Room: Can seat 24 people. Food and drink are allowed.

Meeting Room Conditions & Rules

The following rules and regulations apply when using a meeting room. Abuse of these rules could jeopardize a reservation and/or lead to disciplinary action against the group.

No smoking or vaping

No alcohol
Meeting rooms should be cleaned after use

Do not vandalize the room or any other part of the library. The person reserving the room will be held responsible for damages

Groups should be courteous to other library patrons and library staff

The library is not responsible for theft or loss of items left on the premises

All parties using the room are expected to abide by local, state, and federal laws

If it is a large gathering, please allow time to set up and take down a room

If you have any questions, please ask our Circulation Staff at the front desk. You may also call Caroline Kennedy Library at (313) 791-3800, or email our Reference Staff at dhreference@gmail.com.